Product Management

How to manage and change details about your products

Mike MacKinnon avatar Diana Mahmoud avatar
54 articles in this collection
Written by Mike MacKinnon and Diana Mahmoud

How to Redeem a Gift Card in Back Office

Do you need to partially or fully redeem a gift card in the back office?
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Written by Diana Mahmoud
Updated over a week ago

How to Delete a Category

Learn how to delete a single category.
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Written by Diana Mahmoud
Updated over a week ago

Searching a Product's Recent Transactions

Do you want to see or export all the transactions for a specific product?
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Written by Diana Mahmoud
Updated over a week ago

How and When to Use a Child Product

Child product can be used when you have a product typically sold by the case, but can also be broken apart and sold as a single.
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Written by Diana Mahmoud
Updated over a week ago

How to Create a Label Queue

​Did you know GlobalTill offers you the option to place labels in a queue then recall them later for printing?
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Written by Diana Mahmoud
Updated over a week ago

Using Microsoft Word to Create a Shelf Label

Do you need a GlobalTill label to fit specific label paper?
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Written by Diana Mahmoud
Updated over a week ago

How Do I Make Bulk Inventory Adjustments

What is bulk adjustments and how do I use it?
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Written by Diana Mahmoud
Updated over a week ago

Regenerate a Sale

Do you have a recurring sale (ie weekly Wednesdays or First Friday of the Month) you would to easily regenerate?
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Written by Diana Mahmoud
Updated over a week ago

Repositioning Quick Add Flipchart Buttons at the POS

Do you want to reorder the Quick Add (Flipchart) Buttons at the POS?
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Written by Diana Mahmoud
Updated over a week ago

How to Export a Product List

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Written by Diana Mahmoud
Updated over a week ago

Using Quick Add Buttons Flipchart

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Written by Diana Mahmoud
Updated over a week ago

How to Delete a Brand

Learn how to delete a single brand
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Written by Diana Mahmoud
Updated over a week ago

How to Delete a Location

How to delete a single shelf location
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Written by Diana Mahmoud
Updated over a week ago

How to Delete a Size

How do you delete a size in the back office
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Written by Diana Mahmoud
Updated over a week ago

How to Create a Sub Sub Category

Learn how to create a sub sub category.
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Written by Diana Mahmoud
Updated over a week ago

How to Add a Subcategory

Learn how to add a subcategory
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Written by Diana Mahmoud
Updated over a week ago

Removing Gift Card Balance

Do you need to remove the funds from a gift card in the Back Office?
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Written by Diana Mahmoud
Updated over a week ago

Adding Gift Cards In BackOffice

Need to create a gift card outside of the POS?
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Written by Diana Mahmoud
Updated over a week ago

Using Quick Add Buttons Flipchart

Do you need to add Quick Add buttons for variably-priced items or items like ice, gift baskets, or lotto tickets?
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Written by Diana Mahmoud
Updated over a week ago

How To Create Store Coupons

Learn how to create coupons. This functionality is available to POS customers on v3.1 and greater.
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Written by Diana Mahmoud
Updated over a week ago

How To Create A Fixed-Discount BOGO Offer

What is a fixed-discount BOGO and how do I create it?
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Written by Diana Mahmoud
Updated over a week ago

How To Create a Buy-1-Get-1 (BOGO with Dollar Discount)

Learn how to create a buy-one-get-one at $X off.
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Written by Diana Mahmoud
Updated over a week ago

How To Edit a Brand

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Written by Diana Mahmoud
Updated over a week ago

How To Delete Unused Brands

Learn how to delete unused brands.
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Written by Diana Mahmoud
Updated over a week ago

How to Add a Brand

The brand manager gives you a list of all the brands currently loaded into your store database.
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Written by Diana Mahmoud
Updated over a week ago

How to Delete Unused Shelf Locations

Learn how to delete unused shelf locations.
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Written by Diana Mahmoud
Updated over a week ago

How To Delete Unused Categories And Subcategories

Learn how to delete outdated or unnecessary categories or subcategories.
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Written by Diana Mahmoud
Updated over a week ago

How To Print Labels From Applied Price Changes

Have you made or applied price changes and need to report labels?
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Written by Diana Mahmoud
Updated over a week ago

How To Deactivate A Product

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Written by Diana Mahmoud
Updated over a week ago

How to Correct a Product Unit Cost

Learn what to do when you have an incorrect Unit Cost.
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Written by Diana Mahmoud
Updated over a week ago

How To Correct An Incorrect Cost Average

Learn what causes most incorrect cost averages and how to correct one when you see it.
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Written by Diana Mahmoud
Updated over a week ago

How to Copy a Product

Learn how to quickly duplicate a product.
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Written by Diana Mahmoud
Updated over a week ago

Understanding the Sales Tab

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Written by Diana Mahmoud
Updated over a week ago

How to Print Shelf Labels from Product List

Learn how to print shelf labels from the Product List.
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Written by Diana Mahmoud
Updated over a week ago

How to Add a Shelf Location

Do you need to add a shelf location in GlobalTill to more easily find your products.
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Written by Diana Mahmoud
Updated over a week ago

Inventory Counts and the Product Detail Page

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Written by Diana Mahmoud
Updated over a week ago

How to Add a Gift Card From the Backoffice

Need to create a gift card outside of the POS?
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Written by Diana Mahmoud
Updated over a week ago

How and When to Adjust Inventory

Learn when and how to adjust inventory in GlobalTill.
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Written by Diana Mahmoud
Updated over a week ago

Using the Sales Management Wizard

Learn how to create a sales using the Sales Wizard to discount an entire category of products.
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Written by Diana Mahmoud
Updated over a week ago

What's the Difference Between Using Current Price and a Limited Time Sale to Discount a Product?

How should I run a limited time sale on select products in GlobalTill?
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Written by Diana Mahmoud
Updated over a week ago

How to Add A Deposit Product

Learn how to add a deposit if your product requires one.
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Written by Diana Mahmoud
Updated over a week ago

How to Use Advanced Product Search

Use advanced search to find a product or products.
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Written by Diana Mahmoud
Updated over a week ago

What Are Current (Price Book) Cost and Current (Retail) Cost

This tool offers a quick way to force recalculation when your costs seem off.
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Written by Diana Mahmoud
Updated over a week ago

How to Enter A Barcode

Learn how to enter a barcode to a product and set the quantity so it rings up correctly.
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Written by Diana Mahmoud
Updated over a week ago

How to Select and Deselect Products

Whether a selecting single product or an entire group of products, make sure you are choosing only what you intend to choose.
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Written by Diana Mahmoud
Updated over a week ago

How to Repackage a Product

Do you need to take a case of product and break it into smaller units?
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Written by Diana Mahmoud
Updated over a week ago

Using "Never Lower" in Price Books? Read this Article.

Never Lower is a popular option in GlobalTill, but there can be unwanted side effects if your product database is not properly maintained.
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Written by Diana Mahmoud
Updated over a week ago

How to Use Bulk Set Attributes to Make Bulk Changes

Want to make changes to a group of products all at once? Bulk Set Attributes allows you to change various product attributes all at once.
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Written by Diana Mahmoud
Updated over a week ago

How to Offer Limited Time Sales

How to offer promotional pricing for one or more of your products for a limited time.
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Written by Mike MacKinnon
Updated over a week ago

How to Search Using the Products List

Learn how to search for products using the Products List.
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Written by Diana Mahmoud
Updated over a week ago

How to Add a Category

Learn how to use Category Manager
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Written by Diana Mahmoud
Updated over a week ago

How to Add a New Product Manually

Learn how to manually add a new product.
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Written by Diana Mahmoud
Updated over a week ago

How to Add New Size

Learn how to use size manager to create a new product size.
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Written by Diana Mahmoud
Updated over a week ago

How to Print and Customize Shelf Labels

Learn how to use templates within GlobalTill and understand a few tips on how create and print customize shelf labels for yourself.
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Written by Diana Mahmoud
Updated over a week ago